📜 Refund & Cancellation Policy
Last Updated: [Insert Date]
Important Notice: This policy is provided as a general template. It is not legal advice. Please have it reviewed and adapted by a qualified Indian lawyer before publishing.
1. General Principles
We understand that schedules may change. This Refund & Cancellation Policy explains how cancellations, rescheduling, and refunds are handled for our services. By booking with us, you agree to these terms.
2. Recording Sessions
- Full Refund: If cancelled at least 48 hours before the session.
- 50% Refund: If cancelled between 24–48 hours before the session.
- No Refund: If cancelled within 24 hours of the session.
- Rescheduling: Allowed once if notice is given at least 24 hours in advance.
3. Music Classes & Training Packages
- Trial Classes: Refundable if cancelled at least 24 hours before.
- Monthly Packages: Refunds are generally not issued once the package begins.
- In exceptional cases (medical or family emergency), pro-rated refunds or credits may be provided at management’s discretion.
- Transfers: Credits may be transferred to future classes with 7 days’ notice.
4. Jamming & Band Practice
- Same rules as Recording Sessions (see Section 2).
- Bookings may be rescheduled with at least 24 hours’ notice.
5. Events & Workshops
- Each event/workshop will have its own cancellation terms, listed on the event page.
- If Euphorea cancels an event, participants will be offered a full refund or option to transfer to another event.
6. No-Shows
- If you do not attend your scheduled booking/class without prior notice, no refund will be issued.
7. Refund Processing
- Refund requests must be sent to refunds@euphoreamusicstudio.com with your booking reference.
- Refunds (if approved) will be processed within 7–14 business days.
- Refunds will be issued via the original payment method, excluding any non-refundable gateway charges or GST adjustments.
8. Contact for Refunds
For questions regarding refunds or cancellations, please contact:
Euphorea Music Studio
📍 1st Floor, Sanskruti Prasad, Ram Maruti Rd, Naupada, Thane (W) – 400602
📞 +91 91522 12367
✉️ refunds@euphoreamusicstudio.com