📜 Privacy Policy

Last Updated: [Insert Date]

Important Notice: This Privacy Policy is provided as a general template. It is not legal advice. Please have this document reviewed and adapted by a qualified Indian lawyer before publishing.

1. Introduction & Scope

Euphorea Music Studio (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, book services, or interact with us in any way.

This Policy is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable Indian laws.

By using our website or services, you consent to the practices described here.

2. Data Controller & Contact

Data Controller: Euphorea Music Studio, 1st Floor, Sanskruti Prasad, Ram Maruti Rd, Naupada, Thane (W) – 400602, Maharashtra, India.
Grievance Officer (as per DPDP Act):
Name: [Insert Name]
Email: privacy@euphoreamusicstudio.com
Phone: +91 91522 12367

3. What Personal Data We Collect

We may collect the following categories of data:

Identity & Contact Data: Name, phone number, email address, postal address.
Booking & Transaction Data: Service booked, schedule, payment receipts, invoices.
Payment Data: Tokenized references from payment gateway (we do not store raw card/bank details).
Technical Data: IP address, browser type, device information, cookies.
Audio/Visual Data: Recordings, photos, videos created during sessions (only with consent).
Special Categories: We do not intentionally collect sensitive personal data (e.g., health, religion). If required for special programs, we will seek explicit consent.

4. How We Use Personal Data

We use your data for:

Booking management and customer support.
Providing services (recording, training, rehearsals).
Processing payments, issuing invoices, handling refunds.
Sending confirmations, reminders, and service updates.
Marketing communications (only if you opt-in).
Legal compliance, safety, and fraud prevention.

5. Legal Basis for Processing

We rely on:

Consent (when you provide it for marketing, cookies, recordings).
Contract necessity (to deliver services you booked).
Legal compliance (tax, GST, IT Act requirements).

6. Data Retention

Booking & financial data: kept for 3–7 years (for taxation & audits).
Account/profile data: retained while active.
Recordings/photos: stored only with consent, until revoked.
Marketing data: retained until you unsubscribe or withdraw consent.

7. Data Sharing & Third Parties

We share limited data with trusted service providers, including:

Payment gateways (Razorpay, Paytm, UPI, banks).
Website hosting & IT service providers.
Email & SMS providers.
Analytics tools (Google Analytics, if used).

We never sell personal data.

8. Cookies & Tracking

Our website uses cookies for essential functions, analytics, and improving user experience.
For details, see our [Cookie Policy]. You can manage cookie preferences via your browser or consent banner.

9. Your Rights (Under DPDP Act)

You have the right to:

Access your data.
Correct inaccurate information.
Request deletion of your data.
Withdraw consent for marketing or recordings.
File a grievance with our Grievance Officer.

We will respond to requests within 30 days as per DPDP Act guidelines.

10. Children & Minors

We do not knowingly collect data from children under 18 without parental consent.
For minors booking classes, parent/guardian consent is mandatory.
Media usage of minors (photos/videos) will require signed parental release.

11. Security Measures

We use SSL (HTTPS), restricted access, and secure data storage to protect your data. However, no method of transmission over the internet is 100% secure. In case of a breach, we will notify affected users as required by law.

12. International Transfers

If data is stored or processed outside India (e.g., hosting, cloud backups), we ensure appropriate safeguards are in place.

13. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, please contact:

Grievance Officer
Email: privacy@euphoreamusicstudio.com
Phone: +91 91522 12367